Frequently Asked Questions
Everything you need to know about our premium lifestyle and apparel collections.
What is the typical shipping timeframe for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days, while expedited options are available at checkout for faster delivery.
What is your return policy for apparel and accessories?
We accept returns of unworn, unwashed, and undamaged items with original tags attached within 30 days of purchase. Please note that certain limited-edition collaborations may be final sale.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' link. We recommend comparing these measurements against a similar garment you already own to ensure a perfect fit.
Do you offer international shipping?
Yes, we ship to select international destinations. Shipping costs and import duties are calculated at checkout based on your specific location and order weight.
How should I care for my Pappy & Company apparel?
To preserve the quality of our premium fabrics, we recommend machine washing cold with like colors and tumbling dry on low. Specific care instructions can be found on the interior garment label.
Can I change or cancel my order after it has been placed?
Because we strive to process orders quickly, we can only make changes or cancellations within 60 minutes of order placement. Please contact our support team immediately for assistance.